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A-Class 111
6.2 Warning and Fault Messages
All printer functions are monitored. During operation, if not within a menu system branch or Test Mode,
when a potential problem (Warning) or problem (Fault) is detected the printer will display a
corresponding message. Message types, along with the possible solutions, are described below.
Warning Messages:
Warning Messages are low priority messages that alert to the possibility of a problem or to a pending
change in printer configuration. Warning Messages are displayed for about three seconds.
Printer Warning Messages
Displayed Message Description Action(s)
!
DOT FAILURE!
!!
The printer has detected defective
printhead elements.
Replace the printhead if the print
quality becomes unacceptable.
!
GAP MODE
WARNING LOW BACKING!
!!
!
There is only a small difference
between the measured ‘empty’ and
‘gap’ sensor readings.
Transparent backing or notched media
typically gives this indication. In this
case, there may be a slight delay in
the ‘Out of Stock’ indication, after the
media supply is emptied; no action is
required.
!
GOODBYE!
!
Power has been removed and
shutdown is in progress.
The printer power switch was turned
‘Off’, the line fuse has blown, or AC
line voltage has been lost.
HEAD NEEDS CLEANING
!!!
!
The scheduled printhead cleaning
distance has been reached.
Press and hold the TEST Key, or
select ‘CLEAN HEAD NOW’. See
Section 5.4.1 for details.
!
HOST CHANGES PENDING!
!
The host has pending configuration
changes that will not take effect
until a ‘host reset command’ is
issued.
To save your changes, send a host
reset command (in DPL), or to
discard changes perform a soft reset;
see Section 6.4.1.
!
LOW VOLTAGE!
!
!
The printer has detected a low
operating voltage.
Possible low or fluctuating line
voltage level. Try moving the printer
to another outlet. If the condition
persists, call for service.
!
RTC RAM FAILURE!
!
!
The printer was unable to save
settings in permanent memory.
Possible faulty Main Logic Card. If
the condition persists, call for
service.
!
TEMPERATURE PAUSE!
!!
A high printhead temperature has
been detected.
No action required. Printing will
resume after the printhead cools.
- Operator’s Manual 1
- Contents 9
- The User Interface 10
- Adjustments and Maintenance 11
- Troubleshooting 12
- Appendix A 13
- Appendix B 13
- Appendix C 13
- Appendix D 13
- Overview 15
- 1.1 About the Printer 15
- 1.1.1 Standard Features 16
- A-Class 3 17
- A-Class 5 19
- *Optional feature 21
- 1.3.1 Right Hand Models 22
- 1.3.2 Left Hand Models 23
- 2.1 Unpacking the Printer 25
- Getting Started 25
- 2.1.1 Contents 26
- A-Class 13 27
- HOST SETTINGS in 28
- 3.2 Mounting Requirements 29
- A-Class 17 31
- Mounting Holes 32
- 3.3 Connecting the Printer 33
- 10101010 35
- Serial Port A 35
- Aux Serial 35
- Main Logic Card 36
- A-Class 23 37
- Network Cable 38
- DMXNet Card 38
- RJ45 Connector 38
- Status Indicators 38
- A-Class 25 39
- 26 A-Class 40
- 3.3.3 Power Connections 41
- 3.4 Loading Media 43
- Release Lever 44
- Media Guide 46
- Locking Post 47
- 34 A-Class 48
- 3.6 Loading Ribbon 49
- 3.6.1 Removing Ribbon 49
- 36 A-Class 50
- A-Class 37 51
- 38 A-Class 52
- 4.1.1 Ready Mode 54
- 4.1.2 Menu Mode 55
- MENU WINDOW 56
- SAVE CHANGES? 56
- 4.1.3 Test Mode 57
- Key Labels 58
- 4.1.4 MCL Mode 59
- 4.2 The Menu System 60
- A-Class 47 61
- 4.2.2 Media Settings 62
- 4.2.3 Print Control 63
- 50 A-Class 64
- A-Class 51 65
- DISABLED 65
- 52 A-Class 66
- A-Class 53 67
- 54 A-Class 68
- 4.2.5 System Settings 69
- 56 A-Class 70
- A-Class 57 71
- 58 A-Class 72
- A-Class 59 73
- 60 A-Class 74
- A-Class 61 75
- 4.2.6 Communications 76
- A-Class 63 77
- 64 A-Class 78
- <STX>V) is ignored 79
- 4.2.7 Diagnostics 80
- 4.2.8 MCL Options 81
- 4.3 Printer Messages 82
- A-Class 69 83
- 4.4 Test Mode 84
- 4.4.1 Print Quality Label 84
- 4.4.2 Configuration Label 85
- 72 A-Class 86
- A-Class 73 87
- 4.4.6 User Defined Label 88
- 4.4.7 Demo 88
- 5.1.1 Quick Calibration 89
- 5.1.2 Standard Calibration 90
- A-Class 79 93
- 80 A-Class 94
- A-Class 81 95
- 84 A-Class 98
- 5.2 Printhead Adjustments 99
- 86 A-Class 100
- Printhead Assembly 101
- Locking Screws 101
- Adjustment Screws 101
- 88 A-Class 102
- 5.3 Printhead Replacement 103
- 90 A-Class 104
- A-Class 91 105
- 92 A-Class 106
- 5.4 Maintenance Schedule 107
- 94 A-Class 108
- A-Class 95 109
- Head Lift Lever 110
- Cleaning 110
- Printhead 112
- Cotton Swab 112
- Access Cover 112
- Peel Assembly 113
- Peel Assembly Release Lever 113
- Knurled Roller 114
- Latch Roller 114
- A-Class 101 115
- WARNING 116
- A-Class 103 117
- 104 A-Class 118
- A-Class 105 119
- 106 A-Class 120
- 108 A-Class 122
- A-Class 109 123
- 110 A-Class 124
- Warning Messages: 125
- Fault Messages: 126
- A-Class 113 127
- 114 A-Class 128
- TOP OF FORM FAULT 129
- 6.3 Hex Dump Mode 130
- 6.4 Resetting the Printer 131
- 118 A-Class 132
- Specifications 133
- Electrical 134
- Environmental 134
- Mechanical 135
- Printing 135
- (continued) 136
- Approved Media 137
- 124 A-Class 138
- Appendix 139
- (continued) 140
- A-Class 142
- A-Class 129 143
- Bar Code Summary Data 145
- A-Class 133 147
- 34 567890 123 4567 148
- Speed Ranges 150
- A-Class 137 151
- A-Class 139 153
- OUTPUT SIGNALS 157
- INPUT SIGNALS 157
- GPIO Interface Setup 158
- See WARNING message, above 159
- Applicator Interface Card 160
- Applicator Timing Signals 161
- 148 A-Class 162
- A-Class 149 163
- 150 A-Class 164
- Multi-Language Menu System 165
- 152 A-Class 166
- A-Class 153 167
- 154 A-Class 168
- A-Class 155 169
- 156 A-Class 170
- 158 A-Class 172
- Ribbon Saver Overview 173
- 160 A-Class 174
- Warranty Information 175
- Warranty Service Procedures 176
- General Warranty Provisions 176
- Limitation of Liability 176
- Glossary 177
- 164 A-Class 178
- A-Class 165 179
- 166 A-Class 180
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